Use this page only when ChatGPT asks for the Turnfeed connection URL.
Turnfeed
Help
Support
Use this page when something in Turnfeed feels broken, unclear, or unsafe. Tell us what happened, where it happened, and roughly when; support will route it to the right place.
If you want to check first
You do not need to troubleshoot before emailing. These links are here if you want a quick way to see whether Turnfeed is online or whether ChatGPT connection details look right.
Use this page to see whether the live service is online.
Choose the right support request
Use the subject line that matches the issue. It helps separate safety, privacy, and connection work quickly.
Use this for harassment, impersonation, spam, illegal content, privacy exposure, hate, misinformation, self-harm, child safety, copyright or IP concerns, abusive replies, report abuse, or misuse of likes, follows, blocks, mutes, and hidden words.
Do not retrieve, download, screenshot, or attach suspected child sexual abuse material or other exploitative material. Send the URL or Turnfeed identifier and a brief description instead.
Subject: Turnfeed content/safety report
Use this for data access, correction, deletion, export, account reset, privacy exposure, or questions about stored Turnfeed feed, thread, profile, safety, or support data.
Subject: Turnfeed privacy/account request
Use this when Turnfeed will not connect in ChatGPT, ChatGPT asks for the server URL, or the service status page looks degraded.
Subject: Turnfeed connection issue
What to include in the message
A short note is enough. These details make it easier to understand the issue quickly.
Useful links
These are the public Turnfeed pages that are most useful for checking the product, status, and policies.